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Duma Tel Africa

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Nairobi

About Company

Dumatel Africa Ltd is a fixed data (Fibre) and Wireless Internet Service Provider (WISP). Dumatel connects customers to high speed internet in Urban, Peri Urban and Rural areas in Kenya. Dumatel owns and operates its own networks which is backed up by a decade of experience in building networks for leading vendors in Kenya and the Pan African Region.

Vision – To be the leading internet service provider in Kenya by embracing agility and an innovative culture in a rapidly fast changing market.

Mission – To bring affordable and super-fast internet to rural and underserved areas in Kenya by leveraging technologies and building business models to connect any site or person regardless of geographic or demographic situations.

Core Values

Accountability and Integrity
We promise to be your GUARDIAN through industry, technology and business changes. We conduct ourselves in an open, honest and
ethical manner. We promise to deliver what we say we will. We promise to be your constant in this volatile telecommunication and technology industry.

Exceptional Service
We welcome our customer’s high expectations and constantly strive to exceed those expectations. We work for you and are committed to
providing the highest quality services in a prompt, professional and courteous manner. We know you have choices and we understand that your satisfaction is the cornerstone of our success.

Experience
Our team of proven experts and partners has decades of combined technical expertise and service experience in the business.

Simplicity
We are a one-stop shop for telecommunication and technology services. Our job is to consult with you to create the best services fit for your needs. We do the homework, handle the details and resolve the issues, so you can focus on your priorities.

Financial Responsibility
We understand that everyone is rewarded when quality services are delivered in financially responsible ways. Each service solution is offered with
a commitment to have a positive impact on your financial results.

Our Products

  • Duma Home
  • Duma Business
  • Duma Wireless
  • Duma Solutions

Equal Opportunities & Special Groups
It is important to us to treat everyone fairly and to provide a working environment free from discrimination and harassment. We welcome and promote diversity among our staff and we are committed to a policy of equal opportunity, women empowerment, people with disability and special groups in all aspects of employment practice and client service. All our employees are treated fairly and judged solely on their merits. We strive to maintain a recruitment process that is open, honest and fair.

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