Creating an Account

  1. Click on the Sign Up button and select Employer as the account type. Fill in your email address and password. Read and Accept our Terms of Service and Privacy Policy and click Register Now.
  2. On the Dashboard, click on Verify to submit your ID copy if you are an individual or your registration certificate if you are an organisation. Once verified, a small tick will appear next to your name on your Profile. Click on Profile to fill in additional details such as: Logo, Full Name, Location, Contacts, Category, Description about yourself or the organisation you are representing.

Watch: How To Sign Up

Watch: How To Verify Your Account

Posting a Listing

  1. To post a Listing, log into your account and click on Submit Project or Submit Job on your Dashboard and select either the Basic or Promoted package.
  2. Provide information about the job or project including qualifications, requirements, duration, compensation rate, method of application among others and Submit For Review.
  3. Make payment via  Mpesa payment using the instructions on Check Out. You can also send your payment directly to this Paybill and email us the confirmation number + details of your listing.

Watch: How To Post A Listing: Job Edition

Watch: How To Post A Listing: Project Edition 

Hiring a Freelancer  

  1. Jobs – if you use the internal application system, you will be able to view all the applications and CVs on your Dashboard. Engage with suitable applicants, select the best one, and click Hire!
  2. Projects – the website allows Freelancers to Submit A Proposal for available Projects which includes their rate, duration and a cover letter. You will be able to view all the proposals on your Dashboard.
    • Engage with suitable applicants, select the best one, and click Hire Now!
    • This will redirect you to the Check Out page where you will fill in your Billing details, confirm your acceptance of the Terms of Service and Privacy Policy and make payment via Mpesa using the instructions provided.
    • Note: the payment is held in escrow until the Project is signed off as completed by the Employer after which it is released to the Freelancer.
  3. Services – you can search for a Freelancer by using the Services search button on the Homepage. You may search by Category or Location or browse all Listings and view the Freelancer’s Profile and Services.
    • To buy a Service and any Add-ons, click on the Buy Now button on the Service Listing page. Make sure you check the boxes for any Service Add-ons you require before clicking on the Buy Now button.
    • This will redirect you to the Check Out page where you will fill in your Billing details, confirm your acceptance of the Terms of Service and Privacy Policy and make payment via Mpesa using the instructions provided.
    • Note: the payment is held in escrow until the Service is signed off as completed by the Employer after which it is released to the Freelancer

Watch: How To Hire A Freelancer: Job Edition

Watch: How To Hire A Freelancer: Project Edition

Watch: How To Hire A Freelancer: Service Edition 

Marking a Freelancer’s work as complete 

  1. Services – to complete a Service order, go to Bought Services on your Dashboard. Select the relevant Service. Click on View History and change the status to Completed and Update.
  2. Projects – to mark a Project as complete, go to My Projects on your Dashboard. Select the relevant Project. Click on View Proposals then View History and change the status to Completed and Update.  
  3. This concluding step holds significant importance as it brings the transaction to a close, allowing the system to seamlessly transfer the funds to the Freelancer’s account. 

Watch: How To Mark A Service As Complete

Watch: How To Mark A Project As Complete

Communication

At any point, if you wish to engage with a Freelancer, you can get in touch with them using the contacts provided or you can communicate with each other through the website Inbox and even create meetings. 

Creating an Account

  1. Click on the Sign Up button and select Freelancer as the account type. Fill in your email address and password. Read and Accept our Terms of Service and Privacy Policy and click Register Now.
  2. On the Dashboard, click on Verify to submit your ID copy if you are an individual or your registration certificate if you are an organisation. Once verified, a small tick will appear next to your name on your Profile. Click on Profile to fill in additional details such as: Featured Image, Full Name, Location, Contacts, Category, Description about yourself or the organisation you are representing, Education, Skills and Qualifications.

Watch: How To Sign Up

Watch: How To Verify Your Account

Posting a Listing

  1. To post a Listing, log into your account and click on Submit Service on your Dashboard and select either the FOC, Basic or Promoted package.
  2. Provide information about the services you offer including Title, Category, Delivery Time, Price and Service Add Ons, and Submit For Review.
  3. If applicable, make payment via  Mpesa payment using the instructions on Check Out. You can also send your payment directly to this Paybill and email us the confirmation number + details of your listing.

Watch: How To Post A Listing Service Edition

Making an Application  

  1. Jobs – you can search for Jobs using the Jobs button on the Homepage. You may search by Category or Location or browse all Listings. View the Job requirements as well as the Employer’s Profile.
    • Each Job Listing will have instructions on how to apply: either through an external URL, the Employer’s email address, or directly via the Job Guru Africa website.
    • For external Applications, the Employer will follow their hiring protocol and be in touch with you directly.
    • The internal application method allows Employers to collect the necessary information onsite and also facilitates CV uploads.
    • If an Application is done using this method, you will receive an email confirming the Employer’s Acceptance or Rejection of your Application.
  2. Projects – you can search for Projects using the Project button on the Homepage. You may search by Category or Location or browse all Listings. View the Project requirements as well as the Employer’s Profile.
    • Each Project Listing has a section where Freelancers can Submit A Proposal in line with the project requirements.
    • Once submitted, Employers will review and accept the Proposal and therefore hire the Freelancer.
    • You will receive an email confirming the Employer’s Acceptance or Rejection of your Proposal.  

Watch: How To Apply Job Edition

Watch: How To Apply Project Edition 

Payments

  1. Payments for Projects and Services are taken upfront from the Employer and are held in escrow until the Project or Service is signed off as completed by the Employer and Freelancer.
  2. Once marked as complete, Freelancers can make a withdrawal request on their Dashboard by clicking Statements and clicking the Withdraw Now button. Indicate the amount to withdraw and select Bank Transfer. The amount is then released by the Administrator, minus the 10% Commission Fee. 
  3. To register your Bank Details, please enter the details in the Payout section on the Dashboard. 

Watch: How To Request A Funds Withdrawal  

Communication

At any point, if you wish to engage with an Employer, you can get in touch with them using the contacts provided or you can communicate with each other through the website Inbox and even schedule Zoom calls.

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Watch: How To Share A Blog

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