Lumadi Musalia
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Education
Work & Experience
• Created unique HTML, PHP, CSS, and JavaScript code for pre-existing websites and applications, demonstrating a high level of front-end and back-end development expertise. • Contributed significantly to the planning, suggesting, and pitching of enhancements for both new and current features. • Aided in debugging web-based systems, applying problem-solving abilities to find and fix problems quickly. Worked in tandem with my team to improve the system's dependability and overall user experience. • Oversaw the updating and editing of posts, pages, and content on websites, making sure that the data was accurate and pertinent. Updated the content management system (CMS) to enhance user navigation and website functionality. • Verified compatibility and usability of new and current technologies through testing and feedback. As allocated, developed prototypes and tested out new features and technologies, fostering creativity among the development team. • Created prototypes and experimented with new technologies and features as assigned. • Successfully executed social media strategies to enhance brand visibility, drive audience engagement, and achieve key performance indicators.
• Carried out in-depth loan analyses for substandard, doubtful, and loss loans. Using credit reports, and financial data, I evaluated risk and gave the credit committee well-informed recommendations. • Sent customized collection notice letters to clients in default, clearly explained the repercussions of non-payment, and worked with them to arrange workable repayment plans in order to reduce losses. 30% of clients in default had repayment arrangements that were successfully negotiated and arranged, resulting in the recovery of a sizeable amount of outstanding loans. • Implemented an electronic file system to guarantee quick accessibility, accuracy, and adherence to legal standards for all loan records. Expedited the document retrieval procedure, cutting down on the amount of time needed for internal and external audits.
• With great problem-solving abilities and a dedication to delivering prompt and effective answers, I successfully resolved logged IT support requests from end users in my role as the main point of contact at the Service Desk. • Oversaw and offered assistance with the IT network infrastructure, encompassing error correction and troubleshooting. I carried out routine system audits to find possible problems and put preventative steps in place to improve network stability. • Provided technical support on Flight Information System Distribution (FIDS) at various installation points at the airport. Collaborated with the IT Support Team to troubleshoot system issues, ensuring accurate and timely flight information dissemination. This led to the successful upgrade of the FIDS software, enhancing system reliability and reducing the occurrence of inaccuracies in flight information by 30%