Prestone Barasa

Operate as the lead point of contact for any and all matters specific to customers • Build and maintain strong, long-lasting customer relationships • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors. • Ensure the timely and successful delivery of solutions according to customer needs and objectives. • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. • Forecast and track key account metrics. • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment • Assist with high severity requests or issue escalations as needed

• Conduct market research to identify selling possibilities and evaluate customer needs • Actively seek out new sales opportunities through cold calling, networking and social media • Set up meetings with potential clients and listen to their wishes and concerns • Prepare and deliver appropriate presentations on products and services • Create frequent reviews and reports with sales and financial data • Ensure the availability of stock for sales. • Participate on behalf of the company in exhibitions or conferences. • Negotiate/close deals and handle complaints or objections • Gather feedback from customers or prospects and share with internal teams

• meeting with clients virtually or during sales visits. • Establishing new business • Maintaining accurate records • Reviewing sales performance • Negotiating contracts and packages • Working towards monthly or annual targets