Ruth Wanyama
- Project Success0
- Total Service1
- Completed Service0
- In Queue service0
About Freelancer
PROFESSIONAL SUMMARY
Innovative project coordinator with a great reputation for seamlessly organizing all aspects of a project lifecycle. Remains calm and focused even under pressure. Looking to bring further success to an organization through a well-developed skill set and proactive demeanor. Self-motivated individual with a knack for critical thinking and developing solutions that are not only scalable but also easy to implement. Creative individual with the ability to understand day to day issues faced by management and employees. Seeking to revolutionize the account management process by implementing new processes and working outside the box.
ACCOMPLISHMENTS
– Achieved a 60% efficiency rate by introducing QuickBooks for accounting and tracking finances at First Eye Technologies hence improving the process of filing tax reports and monitoring income and expenditure streams.
– Drafted a successful Business Plan for Mid-City Soccer Academy (MCSA).
– Sourced and closed businesses in the Western African regions while at Africa Knows Photography Ltd. which increased profits by 10% while maintaining customer satisfaction rates.
– Maximized team knowledge and productivity by implementing well-placed training procedures.
– Successfully interviewed, hired, and trained 2 individuals for a sales team within a tight deadline.
– Reduced expenses by 20%, aligning resources to minimize impacts on production or cost.
SKILLS
- Ability to manage multiple tasks and projects efficiently, keeping everything on track.
- Prioritize tasks and meet deadlines effectively.
- Strong written and verbal communication skills for clear interaction with clients and team members.
- Proficiency in planning, executing, and overseeing projects using tools like Asana, Slack, Google packages and Hubspot.
- Ability to catch and correct errors, ensuring accuracy in all tasks and documentation.
- Expertise in managing client accounts, addressing inquiries, and building strong client relationships.
- Capability to identify issues and develop solutions quickly and effectively.
- Flexibility to handle changing priorities and varying workloads.
- Maintaining discretion and handling sensitive information with care.
Education
Work & Experience
• Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and elevated sales numbers. • Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets. • Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
• Customized existing insurance programsto suit individual client needs by analyzing specific requirements. • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and coldcalling. • Explained the advantages, features, and disadvantages of various policies to promote the sale of plans, boosting overallsales by 40%. • Conducted research on insurance packages and investment options to generate client recommendations. • Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increasesales by 40%. • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profitability. • Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs. • Defined and integrated roles, responsibilities, and processes for the business team and data management organization. • Connected clients with photographer portfolios and stock image collections fitting client-designed goal sets. My biggest client was ICRC Ghana whom I sent a proposal and managed to seal the deal. • Collaborated with sales and marketing departments to support business objectives and client acquisition. • Developed and implemented value-added strategies to increase profitability expand market share and cement customer relationships.
• Created budgets and forecasts for the management group to meetregular accounting deadlines. • Gathered financial information, prepared documents, and closedbooks. • Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and the general ledger. • Partnered with auditors on annual audits and realized compliance with governmentaltax guidelines. • Documented cash, credit, fixed assets, accrued expenses and line of credit transactions. • Reconciled accounts and reviewed expense data, net worth and assets.
•Devised solutions for technical concerns, needs, budgets and processes to meet deadlines and budgets without compromising the quality of the project. • Created and distributed daily and weekly schedules to identify task with key deadlines • Collaborated with a four-person production team to provide ongoing management support and leadership to achieve a creative vision. • Implemented crisis strategies to address timeline and budget deviances. • Built rapport with PR reps, crew members and talent to guarantee smooth interaction and resolution of conflicts. • Handled our varied advertising portfolio with big corporate clients like Equity Bank, KCB Bank, NCBA Bank, Safaricom and NGO's like UNICEF, famous personalities and individuals. • Operationalized new strategies I had developed in audio production to advertise Supersonic like online studio performances
• Check candidates 'suitability with agency culture and team management style for successful placements. • Oversee end-to-end recruitment, providing candidate support and guidance throughout the process. Develop talent pipeline strategies, identifying potential candidates through social media and professional networks. • Act as the smooth talker as well as the driver of results. • Finesse dainty client relationships while propelling my team to give its best results. • Act as the main point of contact for candidates through recruitment stages, answering questions and elevating concerns. • Manage entire recruiting process, communicating with applicants, interviewers and hiring managers from search to onboarding.
• Serve as the lead point of contact for all customer account management matters • Build and maintain strong, long-lasting client relationships • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Develop new business with existing clients and/or identify areas of improvement • Prepare reports on account status • Collaborate with management team to identify growth opportunities within territory • Assist with challenging client requests or issue escalations as needed